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Two street lights are out.

Reported via mobile in the Single Light out (street light) category anonymously at 20:59, Thursday 13 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3239171.

Hello team, Two of the street lights are out of order. Someone came in few weeks back to fix one of it and that has again gone bad. I am just wondering how/why are we paying to contractors when their fixtures don’t even last for a week.

Previous reference number is FMS3190346. I would also like to escalate this matter as it has been over two months and nothing appropriate has been done to fix the issue. Could you please supply me escalation email address to takd it up. As a taxpayer it is concerning for me especially after two months. Thanks Syed

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:14, Monday 17 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Posted by TfL at 09:14, Monday 17 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Posted by TfL at 09:14, Monday 17 January 2022

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