Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred it to our contractors. We will aim to fix this within 28 days. The process can take up to this many days due to sourcing the correct materials and permissions to carry out this work. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234. We are grateful for your patience.
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 08:38, Wednesday 19 January 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234