Reported via desktop in the Single Light out (street light) category anonymously at 17:05, Thu 20 January 2022
Sent to TfL less than a minute later.
TfL ref: FMS3255417.
THis light out was previously reported by me. It has not yet been fixed. I reported it in January 2021 so it is nearly a year without being fixed. How come none of the night scouts in that period picked up the fault? Please fix it as it is the sole street light for a pedestrian crossing.
Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 16:09, Mon 24 January 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234