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Missing timetable at Bus Stop J - Canada Square South

Reported via desktop in the Incorrect timetable information category anonymously at 16:13, Monday 24 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3263758.

This bus stop is still missing the N550 timetable. Please can the N550 timetable be installed.

Note: In response to my previous request of 18 November 2021 for this, the bus stop was upgraded to accommodate a total of nine timetables, so that there is space to install the N550 timetable. But then, instead of installing the N550 timetable, a duplicate N277 timetable was installed instead. So, the stop currently has two N277 timetables. So, I suggest removing one of the duplicate N277 timetables.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:02, Tuesday 25 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:44, Tuesday 25 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 14:45, Monday 31 January 2022

This report is now closed to updates. You can make a new report in the same location.