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Bus stop E Borough Station / Great Dover Street towards New Cross - bus red round letter "E" identification finial missing

Reported via desktop in the Damage - other (bus stops and shelters) category by Roger Corbett at 12:30, Friday 28 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3273275.

Bus stop E Borough Station / Great Dover Street towards New Cross - bus red round letter "E" identification finial missing

Makes it hard to find when using app and working out which bus stop to use

For avoidance of doubt it is this bus stop - you can just about see missing finial albeit a night shot

Https://www.instantstreetview.com/@51.500132,-0.092432,24.48h,-0.19p,3z,qBXNFqGs8_voC6k3iI-Gjg

Thank you

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:00, Friday 28 January 2022

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:21, Wednesday 2 February 2022

  • Our contractor has 28day to rectify the defect. Order number 3123012

    Posted by TfL at 18:43, Wednesday 2 February 2022

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 18:44, Wednesday 2 February 2022

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 21:16, Wednesday 2 February 2022

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 17:16, Thursday 3 February 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 3 March 2022

This report is now closed to updates. You can make a new report in the same location.