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The light is off

Reported via mobile in the Single Light out (street light) category by Samuel kay at 20:09, Friday 28 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3274444.

The light is off and replace it with LED

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:08, Wednesday 2 February 2022

  • Hi I had sent this to the Council but am informed that TFL have responsibilities re the abandoned metal frame. Hence I am sending to you now. It isn't clear how to report and make a complaint. I have recently fallen on the pavement, having tripped over some abandoned sign framework, laying on the pavement by a bin, that did originally carry a sign for parking for vaccinations. The actual sign is no longer there, but the frame is just lying on the floor. The accident happened on the 21/2/22, outside the Aces Tech shop - 8 Ace Parade, Chessington. I have video footage of the event, photos and have spoken to my GP. I fell badly, landing on my knee and right hand side, but hit my head hard on the ground. I was in shock following this event and feel very traumatised by it. For the whole week ( I was actually on annual leave), I have suffered pain and bruising to my face/eye socket and knee. I jarred my whole body and have suffered headaches, a spacey sensation and extreme tiredness. I believe I have suffered concussion and spoke to the GP about this. I will also be seeking legal advice as this event has caused pain and trauma, ruined my Annual leave really knocked my confidence.

    Posted anonymously at 22:08, Wednesday 2 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 3 March 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:54, Thursday 3 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 1 April 2022

This report is now closed to updates. You can make a new report in the same location.