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Upper Richmond Rd West, outside Savilles estate agents

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 14:17, Saturday 29 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3274447.

This manhole cover has caused a noise day and night since last year. It's been reported a few times since August 2021. It's causing a disturbance and loss of sleep for me and my neighbours. The NOISE goes on day and night as every time a vehicle drives over it we hear the clanking noise. After midnight last night we saw a lorry with a flashing light parked beside the damaged cover, and then we heard road works and presumed the cover was being repaired. This morning the cover was cranking again, I went out and looked at it and I think some work had been done around it, (as there were two white lines sprayed on the kerb either side of the cover)? If this was only a temporary repair it hasn't worked, Please can it be fixed properly as soon as possible. Thank you

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:40, Monday 31 January 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 1 March 2022

This report is now closed to updates. You can make a new report in the same location.