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Cyclepath surface defects

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 07:07, Saturday 29 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3274713.

The whole of the cyclepath on the N side of A316 from Twickenham Bridge to the Pools on the Park service road has been neglected over several years during which the adjacent carriageway and footway have ben restored and maintained properly. This has resulted in a worn and bumpy surface. Works to services underneath have led to many short stretches of replacement surface - usually not matching the original in any respect. It is both an eyesore and unpleasant to cycle on. Is there a dispute between TfL and LBRoT about responsibility?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:44, Monday 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 12:35, Thursday 10 February 2022

This report is now closed to updates. You can make a new report in the same location.