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Traffic lights are intolerably loud

Reported via desktop in the General Fault category anonymously at 01:12, Sunday 30 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3276197.

The pedestrian crossing across Whiston Rd on the corner of Goldsmiths Row and Pritchard's Rd (in front of Debdale House) is far too loud and keeps my household up at night, and causes interruptions all day long as it is so loud. It is a constant irritant during both the day and at night and is loudly audible inside our property.

Other residents have also made me aware of this issue. This is a residential area and it is an annoyance for many and the loud sound is unnecessary - there are many more silent crossings in London can this please be adjusted to be a quieter crossing so as not to disrupt residents but remains accessible?

The constant loud sound is intolerable and damaging sleep and rest.

Please can this be addressed as soon as possible?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 08:22, Monday 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:38, Monday 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that these are temporary traffic signals in place for roadworks and comes under the remit of your local borough. You may therefore wish to report this issue by using www.fixmystreet.com, using a roadwork category rather than traffic lights or by contacting the borough directly. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 16:51, Wednesday 2 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that these are temporary traffic signals in place for roadworks and comes under the remit of your local borough. You may therefore wish to report this issue by using www.fixmystreet.com, using a roadwork category rather than traffic lights or by contacting the borough directly. Should you need anything else, please contact our customer services team on 0343 222 1234

    Posted by TfL at 16:51, Wednesday 2 February 2022

  • The temporary traffic signals installed for roadworks have been removed and permanent lights restored. Please advise if the volume is still too high. Many thanks

    Posted by TfL at 08:39, Monday 14 February 2022

This report is now closed to updates. You can make a new report in the same location.