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Repeat log : Shelter at Bus stop T Trafalgar Estate towards Blackheath Village, Deptford or Lewisham - shelter roof lighting not working

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Reported via desktop in the Damage - lighting not working (bus shelter) category by Roger Corbett at 14:32, Mon 31 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3279611.

Shelter at Bus stop T Trafalgar Estate towards Blackheath Village, Deptford or Lewisham - shelter roof lighting not working

I have just received your FMS closure email for this fault where you say:

Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

State changed to: Fixed

On what basis do you say it is fixed : at 2230 hours last night Sunday 30/01/22 I stood in the shelter to catch a 386 bus and the shelter roof lighting was ion total darkness so it has not been fixed.

For avoidance of doubt it is this shelter|:

Https://www.instantstreetview.com/@51.483008,-0.002745,127.86h,-0.51p,3z,jmlG1_boYzdwst6AKteemw

Thank you

Updates

Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

State changed to: Internal referral

Posted by TfL at 20:39, Mon 31 January 2022

This report is now closed to updates. You can make a new report in the same location.