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Traffic lights facing wrong way.

Reported via mobile in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 20:03, Tuesday 1 February 2022

Sent to TfL less than a minute later. TfL ref: FMS3283247.

The traffic lights are facing the wrong direction from green lane and a20 at fiveways. Oh yeah…. again. This was fixed last month but is broken again. I suggest fixing the problem properly this time to ensure this doesn’t happen once more! Five ways is a very busy junction and it’s extremely dangerous. Also a suggestion, once you have passed the a20 direction traffic lights (Premier Inn side) you are unable to see whether it’s green or red. I think another traffic light is needed the other side to make sure cars turn only when safe to do so and without wasting time.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 20:05, Tuesday 1 February 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 2 March 2022

This report is now closed to updates. You can make a new report in the same location.