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Tactile not working

Reported via desktop in the General Fault category anonymously at 14:23, Wednesday 2 February 2022

Sent to TfL less than a minute later. TfL ref: FMS3284964.

The tactile cone does not work (spin) the traffic light is the one facing Natwest as you cross the road.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:29, Thursday 3 February 2022

  • Spinning cone on the button/wait box near Mansion house not working!!! Urgent safety issue for someone with no vision due to it being a silent crossing.

    Posted anonymously at 15:03, Tuesday 22 February 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 4 March 2022

This report is now closed to updates. You can make a new report in the same location.