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Manhole cover rocking - extremely loud

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 09:21, Fri 4 February 2022

Sent to TfL less than a minute later. TfL ref: FMS3288852.

This was reported but changed to ‘fixed’. It is not fixed and it has now been 2 months since initially reported. This is getting ridiculous. The noise is extremely loud and keeping my family awake at night. This is not fair

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Updates

  • Hi, I would also like to report this as an issue. This has been ongoing for a while now and every time a vehicle goes over the cover results in two loud bangs. This is a very busy route and is causing a high level of noise at all hours

    Posted anonymously at 12:35, Tue 8 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:08, Thu 10 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:22, Fri 11 February 2022

  • This is still not fixed. It’s coming up to 3 months since this was first reported. I have sent photos and videos to TFL about this and nothing has been done. Why?

    Posted anonymously at 09:43, Wed 23 February 2022

  • Hi, I just called the number provided above and got the response your offices are closed. Please provide an update on when this will be resolved ASAP

    Posted anonymously at 11:40, Wed 9 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 12 March 2022

This report is now closed to updates. You can make a new report in the same location.