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Erratic timings leading to long queues in one direction

Reported via desktop in the General Fault category anonymously at 15:45, Monday 14 February 2022

Sent to TfL less than a minute later. TfL ref: FMS3310909.

These lights have 3 phases: A- from A210 Eltham Road, B- from A20 Eltham Rd (+ left filter from Sidcup Rd), C- from A2210 Kidbrooke Park Rd & A20 Sidcup Rd. Phase A usually has the lightest traffic. I have observed that at most times of day, certainly off-peak, they are operating with phases A and C having about 40 seconds green light, but phase B with about 15 seconds. As a result, long queues build up on A20 Eltham Rd eastbound. Occasionally there is a longer phase B. I first observed this timing problem when temporary lights were installed in December, which was reported to working team who promised to report it. I had hoped the problem would be fixed when the new permanent lights were in operation at the start of this month, but it has continued as above. Please arrange for Phase B to be lengthened, and Phase A to be shortened.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:29, Tuesday 22 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our system shows that these traffic lights are operating as they intended. If the problem continues please report this again on Streetcare, or contact customer services on 0343 222 1234

    State changed to: No further action

    Posted by TfL at 15:06, Wednesday 2 March 2022

This report is now closed to updates. You can make a new report in the same location.