Reported via desktop in the Standing water category anonymously at 13:44, Thu 17 February 2022
Sent to TfL less than a minute later.
TfL ref: FMS3319162.
The speed hump in the cycle lane for the floating bus stop appears to prevent water draining and causes large pools of water to form after only moderate rain, which last for a long time. This is also an issue at the bus stop just before Balham railway bridge.
Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 07:29, Tue 22 February 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234