Stuck on WAIT
Reported via desktop in the Pedestrian wait button not working category anonymously at 10:02, Fri 18 February 2022
Sent to TfL less than a minute later. TfL ref: FMS3321077.
Previously reported issue is NOT fixed. Issue witnessed at 10pm on Thursday 17 February 2022. Crossing sequence every lights sequence. WAIT light comes on after every crossing sequence without the button being pressed
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 10:12, Fri 18 February 2022
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 21:26, Fri 4 March 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 2 April 2022
This report is now closed to updates. You can make a new report in the same location.