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The glass in the shelter has been smashed

Reported via mobile in the Damage - smashed glass or panels / jagged metal edges on shelter category by S. Cunningham at 02:47, Thursday 24 February 2022

Sent to TfL less than a minute later. TfL ref: FMS3339619.

Sharp glass is spread over the street, pavement and throughout the shelter. The damaged advertisement panel is also swaying and causing potential risk or further accidents to happen to motor vehicles, cyclists or pedestrians.

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 02:50, Thursday 24 February 2022

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 19:43, Sunday 27 February 2022

  • This bus shelter has not been repaired despite being damaged several weeks ago

    Glass is still on the road & pavement + a metal frame is overhanging the road dangerously

    Posted anonymously at 15:41, Monday 14 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 25 March 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    Posted by TfL at 14:04, Tuesday 29 March 2022

This report is now closed to updates. You can make a new report in the same location.