Traffic lights facing wrong way
Reported via mobile in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 07:43, Thursday 24 February 2022
Sent to TfL less than a minute later. TfL ref: FMS3339707.
Traffic lights facing wrong direction on a20 london bound and a20 opposite at 5 ways junction. Since the new traffic lights were installed this has happened multiple times so there is obviously an issue with their location. Please can this root cause be addressed rather than keep sending someone to move them back every week. This is a safety issue so should be dealt with accordingly.
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 07:47, Thursday 24 February 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Friday 25 March 2022
This report is now closed to updates. You can make a new report in the same location.