Defective filter light
Reported via desktop in the General Fault category anonymously at 18:46, Wednesday 2 March 2022
Sent to TfL less than a minute later. TfL ref: FMS3357213.
The filter light benefitting traffic turning right from Widmore Road (A222) heading west to North, seldom if ever works. This causes long tailbacks particularly during rush hours and Saturdays. Can it reprogrammed to operate, like most other filter lights at junctions, as part of the light sequencing ?
Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Posted by TfL at 09:31, Friday 4 March 2022
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:32, Friday 4 March 2022
I first reported this issue on 11th February to your customer help desk. Since the action required (turning on the filter light that already exists at the junction) is relatively simple, why is it taking so long to resolve ? I've posted my personal details below and would appreciate a response. Thanks Tom Kempton 07887 648983 email@example.com 11 Ferndale BR1 2RX
Posted anonymously at 12:38, Sunday 6 March 2022
Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.
State changed to: Fixed
Posted by TfL at 18:40, Wednesday 9 March 2022
This report is now closed to updates. You can make a new report in the same location.