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A General Fault problem has been found - possible sensor problem

Reported via desktop in the General Fault category anonymously at 13:18, Thursday 10 March 2022

Sent to TfL less than a minute later. TfL ref: FMS3377560.

A member of public reported issue on 7th March : There is something wrong with the traffic lights in St James road, Kingston. If you are in the right-hand lane, the light will often not pick you up, and stays red until a car comes into the left-hand lane

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:28, Thursday 10 March 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:24, Friday 11 March 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 13:02, Monday 14 March 2022

This report is now closed to updates. You can make a new report in the same location.