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Shelter in terrible state

Reported via iOS in the Damage - other (bus stops and shelters) category anonymously at 08:51, Sat 12 March 2022

Sent to TfL less than a minute later. TfL ref: FMS3381818.

Photo of this report zoom
Photo of this report zoom

The bus shelter adjacent to the pond in Blackheath Village where bus 89 / 108 towards Lewisham stop. It’s “Montpellier Row, stop L”. Firstly the sign about where to find the bus looks like it’s been taken out covered un mud and put back in partly so needs replacing for sure. However I think the holder is broken on the shelter and the shelter itself it’s disgustingly dirty - looks like it’s not been washed in years. The light is also stuck on very dim so useless at night and full of mold. There’s also loads of rubbish needs clearing up and graphitti on shelter. I think it needs major cleaning or a new shelter to be honest!

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Updates

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:06, Mon 14 March 2022

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 11:41, Mon 14 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 12 April 2022

This report is now closed to updates. You can make a new report in the same location.