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2ND repeat : Bus Stop F Charlton Station / Woolwich Road : shelter roof lighting not working

Reported via desktop in the Damage - lighting not working (bus shelter) category by Roger Corbett at 13:48, Sunday 20 March 2022

Sent to TfL less than a minute later. TfL ref: FMS3402343.

Report submitted FMS3362339 raised 04/03/22 at 1408 hours shows no TfL action (no acknowledgement of next action shown) so re-raised here

2ND repeat : Bus Stop F Charlton Station / Woolwich Road : shelter roof lighting not working

To my previous report you emailed me 06:02 on 2nd March 2022 to say:

The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

State changed to: Fixed

HOWEVER it is not fixed - at 2225 last night shelter lighting was still not operating. Getting on for 12 weeks of non operation now

I reiterate this is a very dark remote spot and shelter light provides security

*** Still not working at 2245 hrs last night 19/03/22

For avoidance of doubt it is this shelter:

Https://www.instantstreetview.com/@51.488112,0.032419,201.78h,1.06p,2z,BCvSkc6qPJteegIJaNriIw

Thank you

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:13, Monday 21 March 2022

  • Light in roof of this shelter is still unlit tonight 24/03/22 at 2235 hrs

    Posted by Roger Corbett at 23:38, Thursday 24 March 2022

  • Still in total darkness at 2235 hrs last night 07/04/22

    Posted by Roger Corbett at 21:40, Friday 8 April 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 19 April 2022

This report is now closed to updates. You can make a new report in the same location.