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Flooding in gardens from A2

Reported via desktop in the Flooding category anonymously at 16:59, Sun 20 March 2022

Sent to TfL less than a minute later. TfL ref: FMS3402800.

There are longstanding problems with flooding in the gardens backing onto the A2. My reason for contacting you is I am concerned the water may well be affecting the footpath, eroding the ground beneath, risking collapse of path, and even sink holes forming. This is due, I have discovered, to a blocked soak away drain pipe below the A2, owned, I believe, by TFL. Thames water investigated the water, and established the root cause, sending a camera down the drain pipe, and seeing the roots growing into it, and the 'tide marks' where water had been building up, with only the local low area to go to. This has been on going for several years, and I am concerned the public walkway is being affected.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:02, Sun 20 March 2022

  • There is a big problem with rain water draining from A2 into the gardens below. The soak away pipe is no longer effective enough to cope with the problem, and is almost certainly undermining the paths that run there, too.

    Posted anonymously at 18:04, Sun 17 April 2022
    Still open, via questionnaire

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Mon 18 April 2022

  • It appears the problem is coming from drain linked to A2, TFL are looking into it.

    State changed to: Open

    Posted anonymously at 17:44, Sunday 8 January 2023
    Still open, via questionnaire

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 07:07, Monday 9 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 7 February 2023

This report is now closed to updates. You can make a new report in the same location.