Reported via desktop in the Drain Cover - Missing or Damaged category anonymously at 21:18, Monday 21 March 2022
Sent to TfL less than a minute later.
TfL ref: FMS3406181.
As we pass south tottenham Station there's a small drain looking thing that is completely damage my child foot got stuff and tripped I was lucky to catch him but it really shocked him. Another child behind looked in year 7 had fallen and twisted his leg in the hole i had to come to the childs aid but he looked extremely shocked and hurt. I see there is red sprayed marks around the erea so the council seems its aware of the damage but nothing to block the danger for it to be safe for the public. My great concern is if it was a blind person walking that would of been alot of damaged done. My child also was hurt following the other student. I had walked pass the shop and saw a orange cone so I didn't hesitate to take it and cover it. I as a member of the public shouldn't have delayed my self and do the job for the council. We pay our taxes for this reason.
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the area of the drain cover is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:46, Tuesday 22 March 2022
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