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Street lights out for months and not fixed despite claims by you that they have.

Reported via desktop in the All out - three or more street lights in a row category anonymously at 14:40, Tue 22 March 2022

Sent to TfL less than a minute later. TfL ref: FMS3407988.

All lights out on ramp to south end of subway under A40 South side of A40, access to Masons Green Lane subway under A40. All lights are out on the ramp and steps. The subway and the rest of Masons Green Lane to the south are lit. It is very dark on the ramp - so that you can't see the broken glass. You emailed me on 6 Nov and 21 Dec to say this had been fixed. IT HAS NOT. Exactly same problem last night.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:45, Tue 22 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 20 April 2022

This report is now closed to updates. You can make a new report in the same location.