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Traffic Light Sensor NOT WORKING Correctly

Reported via desktop in the General Fault category anonymously at 11:02, Tuesday 29 March 2022

Sent to TfL less than a minute later. TfL ref: FMS3423395.

This is an ongoing intermittent FAULT that has been reported several times PLEASE NOTE _ The fault is intermittent and is being caused by the angle of the sensor- so that ON OCCASION when the vehicle is not in the correct position for the sensor to recognise it - the lights will not change. This has even led to this resident seeing near misses with traffic proceeding through lights at red ! I helped out a lorry, that was stuck at the red light by going out, jumping up in front of the sensor and thus getting the lights to change as they should, (Weds 23rd March) so that the lorry could proceed Please can we have this looked at again as this is a potential deadly fault.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:13, Tuesday 29 March 2022

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 12:39, Tuesday 5 April 2022

This report is now closed to updates. You can make a new report in the same location.