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Please turn down the volume of the traffic light outside caledonian tube station!!!

Reported via desktop in the General Fault category anonymously at 20:14, Tuesday 5 April 2022

Sent to TfL less than a minute later. TfL ref: FMS3440037.

The following ticket about the excessive traffic light noise outside the Caledonian tube station was sent to TfL (ref FMS3368257) a month ago. Not only has it not been fixed, but TfL doubled the noise instead of decreasing it!!! There is one traffic light outside the Caledonian tube station that was creating sound pollution and its corresponding one on the opposite pavement was quiet (a loud speaker was installed only in the one outside the station). A week ago, TfL added a speaker to the other one as well so now both traffic lights, the one outside the tube and its corresponding one, are beeping at the same time every time someone presses the button of one of them. IT IS INSANE. We cannot work from home or sleep. WE CAN'T LIVE UNDER THESE CIRCUMSTANCES AND WE ARE SERIOUSLY THINKING OF CONSULTING A LAWYER.

FYI - I am copy-pasting the first ticket which was followed by multiple other posts from people facing the same problem because of that traffic light! IT CANNOT BE THAT DIFFICULT FOR TFL TO TURN DOWN THE VOLUME.

"The sound of the traffic light outside the Caledonian Tube station is excessively loud. It wasn't working for a few days due to construction, and I could finally sleep, work, and relax. Now it is back and I am wondering whether you can do anything about its sound levels. Can you please check the volume to make it a bit quieter for the residents who live in the area? I live a block away, not even next to it, and it beeps in such a loud and regular frequency, my neighbours and I can hear it literally all day (with closed windows - we can't even consider opening them). It is driving us crazy."

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:41, Thursday 7 April 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 6 May 2022

This report is now closed to updates. You can make a new report in the same location.