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Pedestrian button does not work

Reported via mobile in the General Fault category anonymously at 12:49, Friday 8 April 2022

Sent to TfL less than a minute later. TfL ref: FMS3446417.

You have to press the pedestrian wait button multiple times for the lights to work. The light comes on when you press the button but then I explicably goes off...has been like this for a long time - please send someone out asap.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 08:33, Monday 11 April 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:09, Monday 11 April 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our system shows that these traffic lights are operating as they intended. If the problem continues please report this again on Streetcare, or contact customer services on 0343 222 1234

    State changed to: No further action

    Posted by TfL at 09:07, Tuesday 12 April 2022

This report is now closed to updates. You can make a new report in the same location.