Repeat: Bus stop SB Shooters Hill Road / Baker Road towards Eltham or Welling Countdown Board blank but shelter lighting is working
Reported via desktop in the Damage - other (bus stops and shelters) category by Roger Corbett at 15:40, Mon 18 April 2022
Sent to TfL 3 days, 21 hours, 9 minutes later. TfL ref: FMS3465821.
Bus stop SB Shooters Hill Road / Baker Road towards Eltham or Welling Countdown Board blank but shelter lighting is working
Received mail from TfL via FMS 12/04/2022 06:02 saying FIXED
However at 2230 last night 18/04/22 the Countdown Board was totally blank not even showing a power light.
For avoidance of doubt it is this at this shelter:
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
Category changed from ‘Countdown - not working’ to ‘Damage - other (bus stops and shelters)’
State changed to: In progress
Posted by TfL at 12:49, Fri 22 April 2022
Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:29, Wed 27 April 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thu 26 May 2022
This report is now closed to updates. You can make a new report in the same location.