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Substantial dip in road near traffic light crossing

Reported via mobile in the Pothole (minor) category anonymously at 16:11, Monday 18 April 2022

Sent to TfL 19 minutes later. TfL ref: FMS3465870.

The dip in the road ambassador been here for several months. Complained to council who said should raise with TFL. Causes substantial noise when trucks/buses hit it. Believe is causing structural damage to house at 438. Other neighbours have expressed similar concerns. Most substantial damage at traffic lights past bus stop on London bound side of A4.

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  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 16:30, Monday 18 April 2022

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 15:08, Thursday 21 April 2022

  • This issue continues to worsen. The noise is constant from trucks hitting the double dip and the house vibrates constantly as a result. Additionally, these dips are just prior to and at a crossing used daily by school children crossing the road. I believe this is now a serious safety issue and should be addressed as a matter of urgency. Additionally, the characterisation assigned by you of being a minor pothole is incorrect. The pictures do not show properly how large the holes are.

    Posted anonymously at 15:25, Thursday 19 May 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 20 May 2022

This report is now closed to updates. You can make a new report in the same location.