Cracked Pavement Slab
Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category by Elizabeth Smith at 10:22, Tue 19 April 2022
Sent to TfL less than a minute later. TfL ref: FMS3467193.
Your Guys came out and fixed one side of the job but not the other please see attached photo. We had a health & Safety inspection and were told that the pavement slabs in front of our office block at Camelford House 87-90 Albert Embankment, London SE1 7TP needs to be fixed or replaced. This is the 4th time reporting this and you keep closing it saying fixed as you can see from the photo this has not been fixed. Can we please get this issue taken care of. Kind regards, Liz Smith
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 14:02, Thu 21 April 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 20 May 2022
This report is now closed to updates. You can make a new report in the same location.