Fixed
Blackheath / Royal Standard BD towards Deptford, Lee, Kidbrooke or Lewisham
Reported via desktop in the Countdown - not working category by Roger Corbett at 01:36, Fri 22 April 2022
Sent to TfL less than a minute later. TfL ref: FMS3474440.
Blackheath / Royal Standard BD towards Deptford, Lee, Kidbrooke or Lewisham
Countdown Board has shown the same 1, 2, 3, 4 with same destinations and next bus for a week now
Display is frozen - no screen changes and no scrolling
Needs remote reboot or engineer attention
For avoidance of doubt it is this shelter and so this Countdown:
Https://www.instantstreetview.com/@51.477771,0.020431,201.55h,-3.08p,3z,Ep_JP01Ift1K32dMZs_Q-w
Thank you
Updates
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We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
State changed to: Action scheduled
Posted by TfL at 12:35, Fri 22 April 2022
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Very quickly fixed thank you
All working normally and scrolling display OK too at 1705hr tonight 25/04/22
Posted by Roger Corbett at 21:06, Mon 25 April 2022
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 21 May 2022
This report is now closed to updates from the public. You can make a new report in the same location.