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Signal phasing broken. 6-8 second green phases causing long queues and blocking pedestrian crossings

Reported via desktop in the General Fault category anonymously at 08:51, Friday 22 April 2022

Sent to TfL less than a minute later. TfL ref: FMS3474670.

The normal green phases at the junction of CHR and Acton Lane/ Sutton Lane are not working. It is defaulting to very short green phases of 6-8 seconds in all directions at peak times. This is causing long queues, especially northbound on SLN. Normal green phases here are 20-30 seconds

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 10:16, Monday 25 April 2022

This report is now closed to updates. You can make a new report in the same location.