Reported via desktop in the Countdown - not working category anonymously at 13:56, Wednesday 27 April 2022
Sent to TfL less than a minute later.
TfL ref: FMS3486649.
I am writing to TFL in hopes of an explanation to a decision you have made to remove the screens displaying the times for bus arrivals and a very busy bus stop (Bus Stop B) outside Wimbledon station.
This bus stop has always had the screen displaying tones which is really helpful when trying to plan a route home and I see now that the bus stop stand has been renovated however the bus time screen has been removed.
Why would you do that as it definitely seems to be a step backwards definitely not forward. I mean no disrespect however for a person that travels on and out of London 25 days a month it does affect me and I’m sure thousands of other people too.
Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues