Reported via desktop in the Pothole category anonymously at 17:47, Thursday 28 April 2022
Sent to TfL less than a minute later.
TfL ref: FMS3489891.
Hole in pavement at bus stop on the A3 service Road at Elmbridge Avenue, KT5. There is a void underneath this hole - the tarmac around it is sinking. It is adjacent to a manhole cover. I am concerned it could be dangerous to us using the bus stop and passers by.
Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 17:53, Thursday 28 April 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234