Pool of water in road
Reported via desktop in the Standing water category anonymously at 22:49, Wed 4 May 2022
Sent to TfL less than a minute later. TfL ref: FMS3502538.
Flooding occurs after light rain at pedestrian crossing point opposite Dellow Street on The Highway. This has been reported numerous times over the past few years and you do something and close it - but never fix it! The gully grating cover has been replaced by a larger grating but the problem is the gully does not drain fast enough - indeed does it drain at all as the photos were taken 30 minutes after rain ceased
Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 07:48, Thu 5 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 3 June 2022
This report is now closed to updates. You can make a new report in the same location.