The wait button on one side keeps turning itself off
Reported via mobile in the Pedestrian wait button not working category anonymously at 08:20, Thursday 5 May 2022
Sent to TfL less than a minute later.
TfL ref: FMS3502844.
On the side of the road with the caffe nero, the wait button keeps turning itself off. The button also doesn’t respond the first time and I have to keep pressing it. The button also doesn’t respond when it turns off and i press it again to turn it back on. This issue has been here for months and makes it difficult to cross the road from this side, as the green man doesn’t appear unless the button is pressed
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 08:30, Thursday 5 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234