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Shelter/map repairs are incomplete

Reported via mobile in the Incorrect timetable information category anonymously at 17:58, Saturday 14 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3525700.

Hi, I previously reported that the shelter was in a terrible state without lighting, disgustingly dirty and the timetable/poster information on the shelter was covered in mud and needed replacing. I had a notification recently to say it had been completed. Whilst most of it seems to be fixed, the timetable and map information hasn’t been touched as the map has mud on it in the cover and has fallen down inside the cover so unreadable - this is the same position as it was 4 months ago - see photo. Also are the panels of the shelter meant to be opaque (see attached), it’s like it’s boarded up. The one you can see through is scratched with graphitti and there is also new fly posters that need removing about man and vans. Thanks.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 09:59, Monday 16 May 2022

This report is now closed to updates. You can make a new report in the same location.