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The tree needs purning

Reported via desktop in the Low hanging branches category anonymously at 12:17, Monday 16 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3528762.

I have been reporting this since Sep 2021 and I see that the issue is fixed under the previous reports. The issue has never been resolved and I still suffer from darkness and lack of light in the living room due to the unmanaged tree growing. I would really appreciate if you could send us someone to assist with pruning the tree, I really need a serious response this time as I am unable to reach you on the phone. If you don't or you cant manage this job please confirm this in writing and I will take this further as I have been waiting since Sep 2021 and every response is similar that action will be taken in the next 28 days. and nothing has been done. Thanks.

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Updates

  • Thank you for taking the time to report this to us. this will now be investigated by our team and we will aim to update on progress within 10 days.

    State changed to: In progress

    Posted by TfL at 15:21, Monday 16 May 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 12:12, Tuesday 21 June 2022

This report is now closed to updates. You can make a new report in the same location.