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Traffic light triggering is faulty

Reported via desktop in the General Fault category anonymously at 13:45, Tue 17 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3531845.

The traffic lights at this intersection are constantly triggering to allow Commercial Way traffic to proceed even when there is no traffic in Commercial Way (this is a bus traffic only road). Potentially, the problem could be either an over-sensitive sensor in Commercial Way which is assuming that there is a vehicle waiting, or possibly the pedestrian crossing across A102 is triggering the traffic lights to switch sequence to stop traffic on A102 in favour of Commercial Way.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:06, Wed 15 June 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 14 July 2022

This report is now closed to updates. You can make a new report in the same location.