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The traffic lights at the top of Highwood Hill are not working

Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 10:34, Wednesday 18 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3533770.

One of the poles has been knocked down but none of the other lights are working. This will not be helping the congestion around Apex. Can this be investigated as a matter of urgency?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:32, Wednesday 18 May 2022

  • I reported this issue at midday today. It is now almost 4pm and the tailbacks are even worse. There were workmen on the scene at midday but nothing seems to have changed. There has also been a major accident on the A1 northbound just before the roundabout at Borehamwood. This needs to be resolved urgently.

    Posted anonymously at 15:55, Friday 27 May 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 16 June 2022

This report is now closed to updates. You can make a new report in the same location.