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Relog of FMS 3532299 : Bus stop B Vanbrugh Hill towards North Greenwich : bus stop identifier finial large red letter B is missing

Reported via desktop in the Damage - other (bus stops and shelters) category by Roger Corbett at 15:51, Wednesday 18 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3534853.

Relog of FMS 3532299 : Bus stop B Vanbrugh Hill towards North Greenwich : bus stop identifier finial large red letter B is missing

Note 3532299 was itself a REPEAT of FMS 3424312 closed by TfL via FMS as Fixed when it is not

In 3532299 you asked for further information:

1. Simply the red round letter B on top of the bus stop is missing - this is used by app users and map users to identify which bus stop to travel from so is important

2. You asked for a photograph that was provided in the streetview link shown then and repeated here

Https://www.instantstreetview.com/@51.486273,0.008645,109.68h,-0.03p,3z,r7BTlvHIxdxL0MijsofpuQ

You can clearly see no red letter finial is there

Thank you

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Updates

  • Hello, We are Currently having problems processing Work Orders. I will aim to let you know once this has been completed although it may take longer than usual

    State changed to: In progress

    Posted by TfL at 16:32, Wednesday 18 May 2022

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:29, Tuesday 24 May 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 22 June 2022

This report is now closed to updates. You can make a new report in the same location.