Pedestrian phase of traffic lights not working
Reported via desktop in the Pedestrian wait button not working category anonymously at 16:27, Wednesday 18 May 2022
Sent to TfL less than a minute later. TfL ref: FMS3534966.
It is completely unacceptable that your response to this problem having been reported is: "... we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days."
This crossing is used by, among many others, young people going to and from Bishopr Ramsey School. We cannot allow pedestrians in Ruislip to be put at danger for "up to 28 days". It would be safer to turn these traffic lights off completely until they are fixed.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 16:38, Wednesday 18 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 16 June 2022
This report is now closed to updates. You can make a new report in the same location.