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Missing timetable

Reported via desktop in the Incorrect timetable information category anonymously at 17:08, Thu 19 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3537597.

Duplicate timetables. There are 2 timetables for the 216 towards Staines, but no timetable for the 216 bus towards Kingston

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:31, Fri 20 May 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 18 June 2022

This report is now closed to updates. You can make a new report in the same location.