Reported via desktop in the Stuck on red category anonymously at 19:53, Thursday 19 May 2022
Sent to TfL less than a minute later.
TfL ref: FMS3537931.
Heading eastbound from Bridge Street to Victoria Embankment, the left turn cycle light is stuck on red. This seems to be an intermittent problem, it was fine yesterday evening but this evening at approximately 17:45 it was not. The light was permanently red for this turn, while other lights, including cyclists coming the other direction from Victoria Embankment to Bridge Street, functioned as normal. This led to a long tailback of bikes and cyclists having to guess when it was safe to cross. This is dangerous and should be addressed. I and many other cyclists waited for two full cycles of the other lights before giving up and guessing when to cross. I can see previous reports of this issue have been investigated and no action taken, so perhaps it is an intermittent problem that requires more thorough investigation.
Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have therefore referred this to our contractors and as it is classed as an emergency it will be fixed or made safe within 24 hours. Should you need anything else or have any questions please contact customer services on 0343 222 1234