report here Reposition
Overgrown plants, graffiti, loose and wobbly steps
Reported via mobile in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 12:42, Mon 23 May 2022
Sent to TfL less than a minute later. TfL ref: FMS3544813.
Previously reported the loose steps as FMS3418592. Marked as resolved, but this has not been done. There are loose steps on both sides of the bridge. There is also a buddleia growing through the stairway in one side, causing blockages. There is an ever-increasing amount of graffiti. Finally, there is a lot of broken glass in the cycle ramps, which never seems to be cleared.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
One step was found to loose and fixed on the last visit
State changed to: Action scheduled
Posted by TfL at 12:58, Mon 23 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Tue 21 June 2022
This report is now closed to updates. You can make a new report in the same location.