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The seat in the shelter is broken

Reported via desktop in the Damage - seating in shelter category anonymously at 11:45, Thursday 26 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3553280.

The seat in the shelter that backs onto the glass panel is broken the middle bracket is hanging loose. this could be a danger to customers looking to sit on the seat and may break completely causing an accident.

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  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days. If new parts are needed it may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:59, Thursday 26 May 2022

  • Photos as of 6pm today 28/05/22 this seat needs to be taken of use as not safe with people still using.

    Posted by Barry Emans at 18:28, Saturday 28 May 2022

  • Still not taped off, gentleman with a walking aid nearly fell off the seat. People are still trying to sit on the seat. Bus stop V Elmfield Road Bromley. 12.30 31/05/22

    Posted anonymously at 12:43, Tuesday 31 May 2022

  • Still broken, as of 12.45pm on 04/06/22.

    Posted anonymously at 12:59, Saturday 4 June 2022

  • Still broken, as of 12.45pm on 04/06/22.

    Posted anonymously at 12:59, Saturday 4 June 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 24 June 2022

This report is now closed to updates. You can make a new report in the same location.