Reported via desktop in the Flooding category anonymously at 13:10, Thu 26 May 2022
Sent to TfL less than a minute later. TfL ref: FMS3553592.
Good day, I hope this email finds you well.
I wonder if you can help us check and unblock the sewage on the side street next to our building.
This blocked sewage causing problems in our building.
There is water coming out from the walls in the basement where our electric meter is attached.
Our basement used to be dry but the problem started when we noticed that this sewage was stagnant (blocked).
We are concerned about the consequences this may cause, electrocution or a total power shut down in our building.
I hope that this is the right email that I addressed this issue.
The building address is 64 Great Eastern Street EC2A 3QR.
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 20:45, Thu 26 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 24 June 2022
This report is now closed to updates. You can make a new report in the same location.