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Raised pavement slabs - one wobbling not fixed to pavement

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 15:11, Thu 26 May 2022

Sent to TfL less than a minute later. TfL ref: FMS3553954.

The pavement slabs are outside of the building called Not on the High Street. There are 2 slabs that are raised and one of them is wobbling around when you stand on it. I fell over the raised and wobbly slab this morning, I have cut both of my knees. Fortunately a cyclist stopped to help me. This should be on CCTV 26/05/2022 at 7.35am. This is a danger especially to elderly & blind people.

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Updates

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will aim to update you in progress within 10 days

    State changed to: In progress

    Posted by TfL at 16:14, Thu 26 May 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 18:02, Tue 31 May 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 15:28, Tue 14 June 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 13 July 2022

This report is now closed to updates. You can make a new report in the same location.