Several lamp posts missing
Reported via desktop in the All out - three or more street lights in a row category anonymously at 09:09, Fri 27 May 2022
Sent to TfL less than a minute later. TfL ref: FMS3555308.
Dear Sir/Madam, I contacted you in 2020 and 2021 about the lack of light on the Croydon flyover. A number of lamp posts have been taken down and not replaced. I cycle over the flyover twice a day and in winter it is so dark that it is impossible to spot the large number of pot holes that develop in the winter season. Even with bike lights I have had many near misses that could throw me from my bike into the traffic. One of your representatives said they would investigate why they had been taken down and not replaced but I never actually got a response. The flyover is a dual carriageway and cars travel at speed over it. It should be lite properly so everyone can feel safe and not worried about being hit by a car that doesn't see you or by being thrown off your bike due to an obstruction or pot hole. Please could someone find out what's going on. Regards, Alex Slight
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:29, Fri 27 May 2022
Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 13:43, Fri 27 May 2022
This report is now closed to updates. You can make a new report in the same location.